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Description
Which version of recognize are you using?
10.0.6
Enabled Modes
Face recognition, Object recognition
TensorFlow mode
Normal mode
Downstream App
Memories App
Which Nextcloud version do you have installed?
32.0.2
Which Operating system do you have installed?
Ubuntu 24.04.3 LTS
Which database are you running Nextcloud on?
mysql 8.0.44
Which Docker container are you using to run Nextcloud? (if applicable)
No response
How much RAM does your server have?
8GiB
What processor Architecture does your CPU have?
x86_64
Describe the Bug
It recognizes a lot of faces in the background of my pictures, which is fine. However, I end up playing whack-a-mole because I'll tell it to remove the face, but then, probably when it rescans, it recognizes the face again. It's annoying because it'll tag the pictures with that face, so I have the face of one or two people I know along with the face of some stranger.
How do you tell it to never recognize a particular face? Is there documentation on how to use the app that I've missed somewhere?
Expected Behavior
Removing a face should tell it not to re-recognize it again.
To Reproduce
Go into Memories, select a face, click "Remove person" from the three-dots menu in the upper right. It'll remove the person from the list, but, a few minutes later, they're back.
Debug log
I do get this in the logs:
{"reqId":"mZjkq2NDud2Z8olcfP2E","level":3,"time":"2025-11-30T04:55:25+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job OCA\\Recognize\\BackgroundJobs\\ClusterFacesJob (id: 14321, arguments: {\"userId\":\"jack\"})","userAgent":"--","version":"32.0.2.2","exception":{"Exception":"OCP\\AppFramework\\Db\\DoesNotExistException","Message":"Did expect one result but found none when executing: query \"SELECT `id`, `title`, `user_id` FROM `*PREFIX*recognize_face_clusters` WHERE `id` = ?\"; ","Code":0,"Trace":[{"file":"/var/www/html/lib/public/AppFramework/Db/QBMapper.php","line":375,"function":"findOneQuery","class":"OCP\\AppFramework\\Db\\QBMapper","type":"->"},{"file":"/var/www/html/apps/recognize/lib/Db/FaceClusterMapper.php","line":34,"function":"findEntity","class":"OCP\\AppFramework\\Db\\QBMapper","type":"->"},{"file":"/var/www/html/apps/recognize/lib/Service/FaceClusterAnalyzer.php","line":137,"function":"find","class":"OCA\\Recognize\\Db\\FaceClusterMapper","type":"->"},{"file":"/var/www/html/apps/recognize/lib/BackgroundJobs/ClusterFacesJob.php","line":42,"function":"calculateClusters","class":"OCA\\Recognize\\Service\\FaceClusterAnalyzer","type":"->"},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Recognize\\BackgroundJobs\\ClusterFacesJob","type":"->"},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":43,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":29,"function":"start","class":"OCP\\BackgroundJob\\QueuedJob","type":"->"},{"file":"/var/www/html/cron.php","line":175,"function":"execute","class":"OCP\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/html/lib/public/AppFramework/Db/QBMapper.php","Line":277,"message":"Error while running background job OCA\\Recognize\\BackgroundJobs\\ClusterFacesJob (id: 14321, arguments: {\"userId\":\"jack\"})","exception":{},"CustomMessage":"Error while running background job OCA\\Recognize\\BackgroundJobs\\ClusterFacesJob (id: 14321, arguments: {\"userId\":\"jack\"})"}}```
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